Cisco uc integration for microsoft lync 2013

#CISCO UC INTEGRATION FOR MICROSOFT LYNC 2013 PLUS#

No mediation server is required in this scenario. The Lync 2013 RCC feature only sends call control commands to PBX and the PBX will handle the call process. Very IMP note: The Cisco Unified communications manager PBX should have the existing PSTN plan as such. Answer an incoming call with an instant message.Presence server of Cisco and then to the Cisco Unified Communications Manager maintains call features based on the end user action.Д«y enabling this it gives the end users to use the Lync 2013 user interface (UI) to control calls on their Cisco phones. When a user signs in to the Microsoft Lync client, the Lync server sends instructions, through the IM and RCC enables users only to control their desk phones by using Lync on their desktop computers. You can plan for this if you have a dedicated VOIP handling Cisco Team in your setup.

#CISCO UC INTEGRATION FOR MICROSOFT LYNC 2013 PLUS#

It is basically like Cisco integrating their PBX with Lync for IM and Presence without the need of Cisco IM and Presence server.Д«y reading through so many blogs and forums i can see this integration is more complicated.Д®nd users might get confusedВ to understand in how they need to make the call.Д«ut the best thing is you can use your existing CUCM setup and the Lync does not require Lync Plus CAL for the voice functionality. Д®nd users will get a Cisco Soft Phone agents in their desktops for making the calls.Д®nd users have the option whether to use the soft phone or to use their desk-phone. Keep Lync/SFB only for IM & Presence and not having enterprise voice. You can follow this if you want to utilize the existing Cisco CUCM PSTN enterprise plan for all the end users without investing any other components. Cisco unified communication integration for lync (CUCI вЂ“ Lync) : Speaking from my experience so farВ below are theВ possible ways of implementing this.ДЎ. In this article iвЂ™m going to explain few methods that we can follow to integrate Lync 2013 / SFB with Cisco Unified Call Manager inВ already existing Lync/SFB setup. If you arenвЂ™t voice expert its better to discuss this with VOIP engineer dealing with these PBX gateways or associated vendors so we will get best integration advice according to the setup. Because we need to configure multiple things in PSTN gateways to create a proper channel route between these two medias. If no proper planing and study on the existing setup is done ,then we will definitely run into multiple issues. WhenВ the real time scenario of implementation kicks in there are several things, components and factors which needs to be configured properly. We need to choose the right PSTN gateways, SBCвЂ™s that are compatible with Lync and SFB. When we look as a overview things looks smaller and easy. Integrating the existing Lync setup with PBX or SBCвЂ™s is always a complicated one.

Cisco uc integration for microsoft lync 2013